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A Special Message from North Point Physicians

To all of our patients:

We would like to provide you with an update regarding concerns about the COVID-19 pandemic. The information below outlines what we are doing as a practice in order to provide a safe environment to our patients. Also, we offer the recommendations below regarding coping with stress during this time.


For your safety and that of our staff, we ask patients who visit our practice to wear either a medical face mask or a hand-made face mask. Our staff will be wearing a face mask and gloves during every patient encounter. We also ask that you use the hand sanitizer provided for use upon entering the office. We practice diligent infection control in our office by cleaning exam rooms, bathrooms, and the reception area after each visit. Please see our website for the most updated office protocols.

We screen all incoming calls for appointments in order to risk stratify for COVID-19. No one who has tested positive for COVID-19 may come to the office. We also ask about symptoms, and patients with acute respiratory illness symptoms are not being seen for face-to-face visits, even if the symptoms are not due to COVID-19. To accommodate these patients, we are offering telehealth video visits. This is a simple, easy, and fast way to see your provider using your phone or computer, all while in the safety and comfort of your own home. Also, if you feel uncomfortable coming in for a visit during the pandemic, you can opt for a telehealth visit instead of coming in for an appointment. Please see our website for more details about telehealth visits.

Coping With COVID-19:

Are you worried about you or someone you love getting COVID-19? Do you stress or have anxiety about COVID-19? You’re not alone, and these emotions can become overwhelming during these times. Please see our website for more information about COVID-19.

According to the Center for Disease Control and Prevention (CDC), these are some things you can do to fight the stress:

Take breaks from watching, reading, or listening to news stories, including social media. Hearing about the pandemic repeatedly can be upsetting.

Take care of your body by taking deep breaths, stretching, or meditating. Try to eat healthy, well-balanced meals. Exercise regularly, get plenty of sleep, and avoid alcohol. Put some time aside to unwind.

Partake in activities that you enjoy, such your favorite hobbies or games. Connect with others; talk with people you trust about your concerns and how you are feeling.

Call your provider if stress worsens or seems overwhelming. Call us and we can set up a telehealth visit and give some guidance.

Please call our office for any concerns or issues. We are here during our normal office hours for you. We want to help you get through this tough time together.

Stay healthy and well.
North Point Physicians, LLC